I Need My Eyeglasses Repaired Frequent Asked Questions

Q: How much is a Eyeglass Repair Appointment?
A: $15 for the service call.  Additional charges depend on the repairs needed.
Q: What does Eye Nerds repair?
A:  We can replace nose pads, do adjustments, put lenses back in, and more. See the menu here. If you do not see your repair on the list, text a picture of your glasses to 469-249-0044 or email a picture to appointments@kateyeoptical.
Q: Where do we travel?
A: We travel to any public location in the 10 mile radius of Allen, TX. 
Service Area
Q:  What do you mean by public locations? 
A:  We will travel to any place of business, including your place of employment.  We recommend any coffee shop in the area, such as Starbucks, Saxbys Coffee Allen, or Caffe Promenade.  

The opticians have the right to deny a location, due to safety concerns.


Q: How do I schedule an appointment?
A: Purchase a "I Need My Eyeglasses Repaired" appointment.  Once the transaction is complete, one of our opticians will contact you and schedule your appointment.  The optician will also ask you a few questions about your needs and possibly picture of your glasses.

Call or Text 469-249-0044.
Email: appointments@katyeoptical.com.
Or message us on Facebook, HERE!